About eHelpLab

Why we exist

Applying for something online usually ends the same way: you hit submit, you get a confirmation page, and then nothing. Days pass. You don't know whether anyone looked at it, whether they need something else from you, or whether it's worth waiting on at all.

So people improvise. A note in your phone, a half-finished spreadsheet, a folder of confirmation emails you never open again. It works fine until you have five things going at once and can't remember which one you were supposed to follow up on, or when.

The thing that improvised system can never do is tell you which application has gone quiet for too long — because that judgment depends on knowing what "too long" means for a rental versus a permit versus a scholarship, and on someone actually counting the days. That is the specific gap eHelpLab fills. We hold the list, we hold the confirmation numbers, we count, and we tell you when one of them has crossed the line from waiting into stalled.

And because that list says a lot about you — where you want to work, where you want to live, what you're trying to get approved — we keep it private, and we keep it out of our text messages entirely.

How we're funded

eHelpLab is free for the person applying, and that is permanent. We don't charge you, we don't collect payment information, and we don't sell or share your information with advertisers, data brokers, or anyone else. Charging you for your own list, and selling what's on it, are both off the table for good rather than for now.

The company is funded by its owners while the product is being built, and the model we are building toward is charging organizations that receive a high volume of applications for tools that keep their applicants informed. Their side is a paid product. Yours is not. The full version of that answer, along with the commitments that make it mean something, is on our pricing page.

If it ever changes what we do with your information, we will say so before it happens, not after.